Shipping Policy

 

Shipping Policy

Effective Date: December 23rd 2024

Welcome to Wholesome Cooks! We are committed to providing you with a high-quality shopping experience. Please read our Shipping Policy carefully to understand our procedures and your responsibilities regarding the shipment and delivery of your purchases.

1. Shipping and Delivery

1.1 Shipping Cost

  • Free shipping:
    •  All shipping is free of charge.

1.2 Order Processing

  • Processing Time:
    • Orders are processed within 1–2 business days (Monday through Friday, excluding holidays).
  • Confirmation Email:
    • You will receive a shipping confirmation email with tracking information once your order has been dispatched.

1.3 Delivery Times

  • Typical Shipping times:
    • Shipping times usually range between 4 to 6 business days after dispatch.
  • Uncontrollable Delays:
    • Please note that Wholesome Cooks is not liable for any late shipment due to manufacturing facility shortages or any other uncontrollable circumstances.

1.4 Delivery Concerns

  • Assistance:
    • If you haven't received your order within the estimated delivery time or have concerns about your product's delivery timeline, please reach out to us at sales@wholesomecooks.com ; we are here to assist you.

2. Pricing and Currency

2.1 Pricing

  • Currency:
    • All prices are listed in United States Dollars (USD).
  • Price Changes:
    • Prices are subject to change without notice due to market fluctuations or other factors.

        3. Order Placement

        3.1 Order Confirmation

        • Confirmation Email:
          • After placing an order, you will receive an order confirmation email containing your order details and payment receipt.
        • Review Details:
          • Please review your order details carefully and contact us immediately if any changes are required.

        4. Order Changes and Cancellations

        4.1 Changes to Your Order

        • How to Request Changes:
        • Accommodation of Requests:
          • We will do our best to accommodate your request. However, changes cannot be guaranteed once the order has begun processing.

        4.2 Order Cancellations

        • Cancellation Policy:
          • Orders can be canceled if they have not yet been processed for shipping.
        • How to Cancel:
          • Please contact our customer service team as soon as possible if you need to cancel your order.

        5. Contact Information

        For any questions or concerns regarding our Shipping Policy or your order, please contact us:

        Customer Service Hours:Monday – Friday: 9:00 AM – 5:00 PM EST

        Thank you for choosing Wholesome Cooks. Your satisfaction is our top priority. We appreciate your business and look forward to serving you.

        Note: This Shipping Policy is subject to change without prior notice. Please review this policy periodically for any updates.

        Wholesome Cooks